Title:  Screening Officer-C0977

Summary of Duties:

Reports to a manager. Investigates, interprets, instructs and negotiates settlement with regard to alleged parking infractions, as they relate to various Municipal By-laws. Facilitate with administrative responses and the scheduling of pre-trial hearings. Provides information and reviews for completeness of trial re-openings and Notice of Motion. Provide in-depth clarification on judicial system, legislation changes and appeal procedures. Perform the duties of the Parking Coordinator in his/her absence where required.

Work Performed:

• Investigates, interprets, instructs and resolves issues with regard to alleged parking infractions as they relate to various Municipal By-laws. Such responses require vast knowledge of all applicable by-laws and the Provincial Offences Act and Highway Traffic Act.
• Assists with administrative investigations of unresolved complaints and provide written response
• Performs the duties of the Parking Coordinator in his/her absence and facilitate administratively where required.
• Provides information and reviews for completeness of trial re-openings and Notice of Motion for submission to a Justice of The Peace acting in the capacity of Clerk of the Court.
• Authorized to cancel, withdraw or refund infractions where justified
• Investigates status of NSF cheques and oversee corporate reimbursement with regard to settlement.
• Provides written and verbal clarification on judicial system, legislation changes and appeal procedures.
• Schedules, completes documentation and notifies defendants of pre-trial hearings.
• Directs Provincial Offences Officers daily as to territory requiring enforcement, monitors and operates radio communication base station and maintain radio logbook.
• Resolves issues without court intervention, grant extensions of time to pay, respond to judicial issues as they relate to convictions.
• Resolves matters relating to disputes on outstanding parking issues at the municipal level.
• Responds to complaints through access to Ministry of Transportation and Department of Fine and Control Centre on all matters relating to plate suspension and plate re-instatement.
• Researches computer files to determine status of alleged infractions and directs the public as to the various options available to them - includes responding to Ministry of Transportation, Department of Fine and Control Centre and appeals received at Plate Denial.
• Provides detailed explanation of offence/payment histories prior to driver plate renewals
• Inputs data on computer terminal daily for processing parking infractions, notices and all court related matters.
• Processes and mails Notices of Impending Conviction and Notice of Fine and Due Date.
• Processes Ministry of Transportation Update Listing, Outstanding Parking Infraction Register and Certificate Requesting Conviction Register and related forms. Controls and tracks infractions through to Plate Denial.
• Assesses when to complete then prepare meter, enforcement, and ticket appeal forms for investigation.
• Controls, monitors, and distributes all defective sign reports and enforcement solicitation.
• Receives and distributes incoming payments and correspondence received by mail and over the counter.
• Performs clerical and data processing duties as required. Maintains all inventory and plate denial records as requirement by provincial legislature.
• Sorts, checks, records and files Parking Infractions as well as all notices.
• Operates standard office equipment, including personal computer, radio base station, mail opener and sealer machines.
• Performs related duties as assigned.

Qualifications:

Two year Community College Law and Security Administration, Police Foundations or two year community college in a related field.

Experience:

Minimum three years to four years in parking related matters and administration.

Specialized Training & Licenses:

• Minimum of three to four years experience with respect to parking related matters, administration, with working knowledge of the Provincial Offences Act and the regulations thereunder governing Provincial offence administration.
• Customer service and conflict resolution skills required.

Compensation & Other Information:

$50,934 - $71,616 (Level 9)

This posting is for 1 permanent full-time position being filled on a temporary full-time basis for up to 1 year.

Current hours of Work: Monday to Friday from 8:30 a.m. to 4:30 p.m.

Work Arrangement: Hybrid. Subject to change in accordance with business requirements.

These hours of work are subject to change in accordance with the Collective Agreement.

NOTE: Applicants may be required to complete a job related test.

Police Record Check:

The successful candidate will be required to complete a Criminal Record Check.