Title: Recreation and Sport - Cashier (Aquatics)-NC104
Job Close Date:
Feb 28, 2025
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File Number: |
1970 | Employee Group: | Casual |
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Service Area: |
Neighbourhood and Community-Wide Services | Division: | Recreation and Sport |
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Job Type: |
Casual | # of Openings: |
11 |
Summary:
Recreation Facilities provide all citizens the opportunity to participate in recreation activities in a welcoming, clean, safe, and inclusive space.
Role:
Reporting to a Supervisor, Recreation Services, the Cashier is the first point of contact at City of London facilities. This casual position works as part of a team in a public facing fast paced environment processing transactions including admissions, passes and merchandise while providing exceptional customer service in response to guest inquiries, concerns, and complaints.
Job Responsibilities
- Provide customer service to City of London patrons who attend programs and/or use facility including answering the phone, greeting customers, looking up information on applicable system, and providing directions.
- Ensure front desk is neat, clean, and fully stocked at all times.
- Accountable for all point-of-sale transactions and completing daily balancing including associated paperwork in compliance with the Corporate Cash Handling Procedure.
- Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with community partners, employees and individuals and support programs and initiatives that reflect this commitment.
- Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
- Perform other tasks as assigned.
Qualifications:
- Cash handling and balancing experience is preferred.
- Criminal Records Check (CRC) or Criminal Record and Judicial Matters Check (CRJMC) (prior to the start of employment)
- Current Standard First Aid Certificate (prior to the start of employment)
Skills and Abilities:
- Ability to demonstrate interpersonal and customer service skills.
- Ability to use Microsoft Office including word and excel.
- Ability to use point of sale computer systems.
- Ability to work independently and as a member of a team.
- Excellent oral and written communication skills.
- High level of comfort in fast paced public facing environments.
- Second language is an asset (please indicate on resume).
Other Information:
Starting Wage: $17.20 per hour