Title:  Recreation and Sport - Aquatic Attendant

Job Close Date:  Dec 31, 2024

File Number: 622
Service Area: Neighbourhood and Community-Wide Services  
Division: Recreation and Sport 
Employee Group: Casual 
​Job Type: Casual 
Number of Openings: 100 

Summary:

Aquatic Services provide London families and individuals of all ages with opportunities to participate in unstructured aquatic activities and structured educational programs to teach drowning prevention and water safety.

Role:

Reporting to the on-site Pool Manager, Assistant Pool Manager, or Deck Supervisor, the Aquatic Attendant is responsible for ensuring a safe and enjoyable aquatic experience for Londoners. This casual position works as part of a team in a public facing fast paced aquatic environment to promote public water safety, involved in drowning prevention events and assists with swim lessons while providing excellent customer service to Londoners.

Job Responsibilities

  • Control the use of pool equipment and amusement devices during recreational swims and facility rentals.
  • Supervise the public while using the wading pools and/or slide during operating hours.
  • Assist in the aquatic Learn to Swim program lesson planning instruction, supervision, and delivery with guidance from Instructor/guard.
  • Promote public water safety education drowning prevention initiatives.
  • Participate in all training sessions and be able to demonstrate and maintain skills relevant to the position.
  • Clean wading pool prior to filling and empty at the end of the day. Supervise the wading pool until it is completely emptied.
  • Record and submit timely, neat and accurate documentation including but not limited to bather load, chemical logs, incident and accident reports etc.
  • Conduct and organize daily games and activities as well as weekly special event days.
  • Demonstrate excellent customer service skills and a positive and professional attitude when communicating with participants, parents, the public, and co-workers.
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  • Demonstrate commitment to anti-racism, anti-oppression and human rights through practices and interactions with community partners, employees, and individuals and support programs and initiatives that reflect this commitment.
  • Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
  • Perform other tasks as assigned.
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Qualifications:

  • Current Standard First Aid Certificate (prior to the start of employment)
  • Current Bronze Cross or higher Certificate
  • Current Lifesaving Society Assistant Instructor or higher Certificate recommended.
  • Vulnerable Persons Police Screening (prior to the start of employment)

Skills and Abilities:

  • Ability to demonstrate good communication, high energy, enthusiasm and continued positive attitude.
  • Ability to demonstrate interpersonal and customer service skills.
  • Ability to work independently and as a member of a team.
  • High level of comfort in fast paced public facing environments.
  • Experience working with children, youth and/or adults with special needs an asset.
  • Second language is an asset (please indicate on resume).

Other Information:

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.