Title:  Accounts Receivable Collections Officer

Summary of Duties:

Reports to the Manager, Accounting Operations or designate. Performs and administers the collection process related to the Provincial Offences Act and miscellaneous accounts receivable. Responsible for the direction and training of Accounts Receivable and Accounting Clerks.

Work Performed:

• Responsible for coordinating the workflow of the Accounts Receivable Clerks, including all activities associated with the collection of Provincial Offences fines and Miscellaneous receivables and the data entry of accounts receivable information into the database and general ledger.
• Responsible for coordinating the work flow of the Accounting Clerk, including all activities associated with the cash and account reconciliations of the Provincial Offences office.
• Monitors staff compliance with legislation, guidelines, directions, and internal procedures.
• Prepares collection files, letters and pertinent information on individuals and corporations.
• Prepares court documents based on Civil enforcement criteria and co-ordinates with Legal Services Division staff for filing with appropriate court (i.e. Certificates of Default; Writs of Execution; Notices of Examination; Garnishments; etc.).
• Monitors expenses, recoveries and litigation actions.
• Prepares background investigation for credit reporting, such as Credit Bureau checks and personal property security searches.
• Reviews outside collection agency listing and monitors recoveries and progress of accounts with each agency.
• Ensures statistical reports are prepared monthly on default account activities.
• Monitors and maintains Provincial Offences fine information in a collection database.
• Reviews collection strategies of other organizations and makes recommendations to senior staff on changes in policies/strategies and contributes to the preparation of reports, including reports to City Council/Committees.
• Responds and/or meets with debtors regarding defaulted fines, negotiates payments and resolves potentially volatile situations.
• Reviews, monitors and reconciles accounts receivable accounts and issues; liases with collection agencies and Legal Services Division.
• Makes recommendation to senior staff on accounts for write-off.
• Oversees daily cash reconciliations of the Provincial Offences office; monitors Provincial Offences receivables and payables and reviews prepared Provincial reports.
• Reviews and approves accounting transactions and data entry documents to ensure adherence to generally accepted accounting principles for municipalities and adherence to Corporate Administrative and Council Policies.
• Performs related duties as assigned.

Qualifications:

Two year Community College Law Clerk Diploma and one year Community College Accounting Diploma.

Experience:

Two years’ related experience.

Specialized Training & Licenses:

Skills and abilities in the following areas are necessary:

• Demonstrated proficiency in word processing, spreadsheets and various software.

Compensation & Other Information:

$53,832 - $76,833 (Level 11)

This posting is for one (1) permanent full-time position.

Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m. 

Work Arrangement: On-site. Subject to change in accordance with business requirements.

These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.

NOTE: Applicants may be required to complete a job related test.

Police Record Check:

The successful candidate will be required to complete a Criminal Record Check.